Engineer / Technician/Driver

Hardworking Engineer/Technician bringing over 13 years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Enthusiastic Technician/Engineer eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of Installation, Support and training in technical skills. Motivated to learn, grow, and excel in the ever-evolving technological world

Highly experienced Driver offering 10 years of expertise in providing reliable and safe transportation.

Comfortable driving a variety of vehicles, including luxury cars, Light and Medium Goods delivery trucks (3 to 10 Tonnes), and Dump Trucks over 30 tonnes

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy

Last Resume Update April 8, 2024
Address Kampala, Uganda
E-mail davidb.akenda@gmail.com
Phone Number +256788178417 & +256759411227

Experience

Camusat Uganda Limited
MAINTENANCE / REMOTE MONITORING SYSTEM (RMS) SENIOR TECHNICIAN /DRIVER
Oct 2021 - Current

• Completed preventive maintenance on set schedules.
• Performed troubleshooting and diagnosis of malfunctioning equipment.
• Monitored and enforced safety measures to mitigate hazards.
• Tested components and systems to evaluate performance and identify concerns.
• Operated varied hand and power tools to complete repairs.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Inspected and maintained equipment to keep items in top working condition.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
• Monitored and documented work performance in maintenance logs in compliance with company guidelines.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
• Developed and implemented strategies to improve maintenance processes.
• Performed preventive maintenance and repairs on various types of equipment.
• Replaced worn or broken parts on machines and equipment.
• Utilized a variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
• Rewired and replaced faulty electrical components in equipment.
• Positively engaged with customers and maintain a professional appearance as a company representative.
• Inspected, tested, and adjusted mechanical and electrical systems to facilitate proper functioning

Galooli Advanced Solutions Kenya
TECHNICAL SUPPORT /PROJECT TEAM SPECIALIST
May 2018 - Oct 2020

• Worked closely with customers to evaluate various types of risks such as impact, reputation, and regulatory.
• Managed implementation of new technological improvements resulting in increased efficiency.
• Developed suggestions for technical process improvements to optimize resources.
• Guided, coached, and lead project teams, delegating tasks and evaluating performance and progression of project pace.
• Managed deliverable estimates, negotiated resource conflicts, and allocated resources.
• Analyzed project-related information and made recommendations based on discoveries.
• Communicated project status, delivering audience messages, and change management with clients.
• Gathered requirements and maintained communication between project teams, internal clients, and external stakeholders.
• Recruited and trained Remote Monitoring (RMS) team members.
• Met with clients to gather and understand requirements and coordinated with the HQ technical support team and directors to plan and schedule project activities.
• Prepared status charts for daily management meetings in Excel and PowerPoint.
• Designed, implemented, and monitored integration between applications while coordinating updates and developing test cases.

Afri-white Investments Limited
TECHNICAL MANAGER
Jan 2016 - Apr 2018

• Monitored team performance to assess training requirements and areas in need of improvement
• Created, spearheaded, and supervised employee recognition programs
• Oversaw work of ten (10) personnel, with six (6) direct reports
• Assisted with marketing strategy creation and advertising initiatives to better promote the facility to the public
• Trained and guided team members to maintain high productivity and performance metrics
• Observed each employee's strengths and initiated a mentoring program to improve areas of weakness
• Supervised six (6) employees on a technical shift, overseeing efficiency of installation and support to various clients
• Interviewed and hired strong candidates for team openings, using newspapers, job boards, and social media to find applicants
• Trained new employees on proper protocols and customer service standards
• Upheld great standards of leadership for employees, consistently leading by example for best-in-class technical work
• Managed, trained, and motivated technicians and support personnel to continuously improve
• Developed suggestions for technical process improvements to optimize resources.
• Gathered requirements and maintained communication between project teams, internal clients, and external stakeholders.
• Managed customer contact center with four support representatives.
• Tracked KPIs and created continuous improvement plans.

Galooli Uganda Limited
TECHNICAL MANAGER
Sep 2010 - Jan 2016

• Updated and published standard operating procedures (SOPs) using stakeholder, customer, and employee input and feedback resulting in clearer and more useful instruction for users.
• Guided, coached, and led project teams, delegating tasks and evaluating performance and progression of project pace.
• Assessed expected technical challenges and develop proactive solutions.
• Developed suggestions for technical process improvements to optimize resources.
• Provided ongoing training and development for Technical staff.
• Oversaw testing of equipment and components to check for defects.
• Managed implementation of new technological improvements resulting in increased efficiency.
• Analyzed project-related information and made recommendations based on discoveries.
• Skilled at working independently and collaboratively in a team environment.
• Increased employee productivity by over 60% through training and mentorship
• Designed, implemented, and monitored RMS integration while coordinating updates and developing test cases
• Analyzed company processes to determine outsourcing feasibility.
• Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities
• Prepared status charts for daily management meetings in Excel and PowerPoint

FMS Africa Uganda Limited
AUTOMOTIVE TECHNICIAN
Jan 2008 - Nov 2010

• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Changed, rotated, and balanced tires on different types of vehicles.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution
• Managed team performance by training, mentoring, disciplining and motivating three (3) employees
• Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies
• Fostered relationships with internal and external customers
• Maintained numerous technical certifications, including FMS technician certification
• Maintained accurate records of all malfunctions, installations, and service calls according to company guidelines
• Managed daily activities, assigned tasks to specific staff members, and utilized proven management techniques to cut workflow downtime and maximize revenues

Auto Diagnostic Center
AUTOMOTIVE MECHANIC
Jan 2007 - Nov 2008

• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Checked brake systems and determined the need for pad replacement, disc turning or other maintenance requirements.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Changed vehicle oil and replaced filter.
• Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
• Test drove vehicles to determine problems and test repairs.
• Inspected and tested equipment to locate worn and damaged parts.
• Inspected vehicles and evaluated the condition of systems, equipment, lights, and accessories.
• Assessed vehicle maintenance status and completed needed service.
• Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
• Ordered repair parts quickly to prevent delays in projects and repair work.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Read and followed technical documentation to complete accurate repairs.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
• Tested newly installed equipment to determine proper functionality and compliance with regulations.
• Consulted manuals, technical documentation, and repair tree charts for further information before conducting fixes.
• Followed established safety procedures and techniques when working under lifted vehicles.

Education

Uganda Institute of Information and Communication
DIPLOMA IN TELECOMMUNICATIONS ENGINEERING
Sep 2014 - Nov 2016

• 3.27 CGPA
• Completed Coursework: Business Communication, [2014]
• Completed Coursework: Principals of Electricity and Magnetism, [2014]
• Completed Coursework: Principals of Electronics, [2014]
• Completed Coursework: Fundamentals of ICT, [2014]
• Completed Coursework: Electronics workshop Practice, [2014]
• Radio and TV maintenance and Repair [2015]
• Engineering Project [2015]
• Computer Hardware and software maintenance [2015]
• Optical Fibre Technology and Maintenance [2015]

Uganda Institute of Information and Communications
CERTIFICATE IN INFORMATION AND COMMUNICATION TECHNOLOGY
Sep 2012 - Apr 2016

• 3.40 CGPA
• Completed University-level Coursework: [Business English
• Completed University-level Coursework: [Fundamentals of Electricity and Magnetism]
• Completed University-level Coursework: [Engineering Physics]
• Completed University-level Coursework: [ICT Skills]
• Completed University-level Coursework: [Engineering Mathematics]
• Completed University-level Coursework: [Basic Mathematics 1 & 2]

Spear Motors Apprenticeship Training Centre
CERTIFICATE IN MOTOR VEHICLE TECHNICIAN
Sep 2004 - Jun 2006

• Car Section, Spear Motors Limited, Score 91 %
• Engine Room, Spear Motors Limited, Score 95 %
• Panel Beating and spray painting, Spear Motors Limited, Score 89 %
• Heavy Truck, Spear Motors Limited, Score 97 %
• Electrical Section, Spear Motors Limited, Score 88 %
• Reception and Spare parts, Spear Motors Limited, Score 93 %
• Motor Vehicle technology Part 1/A - Grade score 4
• Motor Vehicle technology Part 2/B - Grade score 3
• Engineering Drawing and Workshop Practice - Grade score 2

Contact Candidate