Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org .

The World Bank's Uganda Office is looking for a highly organized, energized and seasoned professional, capable of operating effectively and discreetly in a very demanding, fast-paced environment to serve as the Senior Executive Assistant to the Country Manager and to lead and manage a team of Administrative and Client Support (ACS) staff.

Duties and Accountabilities

Specifically, the Senior Executive Assistant will be responsible for the following:

Undertakes representational duties on behalf of Country Manager, to include serving as a first point of contact to the office of the Country Manager and liaison with an extensive network of contacts, both internal and external clients and officials, including coordination with the Uganda Country Director's Front Office, Washington based staff and management; other country offices, and outside the World Bank Group, as needed.
Manages the Country Manager's schedule by effectively prioritizing and resolving related time conflicts and competing demands and making logistical arrangements.

Plays a leadership role with respect to all issues related to ACS staff, being accountable for the smooth operation of the office support work and related system, assuming primary responsibility for organizing and coordinating workflow. Participate in the ACS cross-regional initiatives and institutional/corporate activities outside the Country Office.
Supervises the ACS staff, including recruitment and selection, onboarding, coaching, mentoring, performance, and training.
Assess and evaluate the training needs for ACS staff through the information and Learning Plans, and coordinates with the training committee and other stakeholders as appropriate.
Provides primary feedback to the performance evaluation of ACS staff by providing primary input to their performance evaluation in liaison with the Task Team Leaders and Country Manager.
Effectively provides general research support and utilizes all relevant computer software to retrieve, maintain and manipulate data, as needed.
Independently responds to diverse inquiries and makes decisions when multiple courses of action are possible.
Coordinates and monitors multiple and diverse work processes and activities to ensure that management decisions are properly carried out and products are delivered in a timely manner.

Acts as Secretary to the front office and staff meetings and follows up with staff on key actions.

Facilitates official processes, including signing ceremonies, ensuring that signing packages are properly managed.