Responsibilities
• Ensures proper day-to-day running of personalization machines.
• Maintains stock of personalization Machine spares and manages the inventory of the
same.
• Performs preventive and corrective maintenance of ID card production machines.
• Maintains a log of any faults, events, incidents that happen during the personalization
process and escalates any that require higher intervention accordingly.
• Manages the service, maintenance, repairs, replacement, and extension of production
machinery, equipment, and supply of machine spares.
• Plans, develops, publishes, and updates standard maintenance manuals and other
documentation related to the production process.
• Manages the service and maintenance schedules according to manufacturers’
recommended standards.
• Ensures the production quality and cost control is achieved.
• Monitors production & responds to any technical queries and provides support as
needed.
• Ensuring that data protection and privacy in accordance with the Data Protection and
Privacy Act 2019 is embedded.
• Performs any other duties that may be assigned from time to time by the Manager, Data
Processing and Production
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Qualifications / Education
• A bachelor’s degree with Honors in Industrial, Electrical, Computer, Mechanical or
Electronics Engineering from a recognized institution
• At least 3 years relevant work experience in a reputable public or private organization
• Advance IT literacy and Computer software applications skills are required.
Experience and Skills
• Strong planning and organizational skills, time management skills, with the ability to
prioritize tasks and meet deadlines while paying attention to detail.
• Strong problem-solving skills, with the ability to identify and resolve issues quickly and
efficiently.