Registration Assistant

at UNHCR UN Refugee Agency
Location Kampala, Uganda
Date Posted December 6, 2018
Category Admin & Office
Currency UGX


Job Title: Registration Assistant

Vacancy Notice: Internal/external

Vacancy UNOPS - 058/2018

Position Number UNOPS/58/18/03
Location: Kampala

Position Grade: LICA-4

Closing Date: 2018-12-10
Organizational Context
NB: This position is funded for an initial period of six months (01 January 2019 - 30 June 2019). The Government of Uganda is responsible for the registration of refugees on its territory with the support of UNHCR. Given the ongoing mass influxes, the need to update refugee data and the movement of refugees between sites, UNHCR supported the government to biometrically re-enrol all refugees in Uganda to update the data and to enable the provision of humanitarian assistance. Following the re-enrolment, the current number of refugees in the country stands at 1.1 million with the data stored in UNHCR's proGresv database.

The availability of biometric data is critical in the delivery of humanitarian assistance as it provides a platform for verying refugees and ensuring that assistance goes to the eligible persons. UNHCR is currently scaling up cash transfers in all settlements a process that involves the opening of bank accounts for all refugees in the country by the end 2019. In order to ensure that bank accounts are opened for only eligible refugees, UNHCR is planning to biometrically verify all refugees prior to opening the accounts and issuing bank cards. The purpose of the assignment is to biometrically verify all refugees using finger prints or iris scans in Rhino camp, Imvepi, Oruchinga, Bidibidi, Palorinya and Palabek refugee settlements as well as in Kampala prior to opening bank accounts and issuing bank cards to all the eligible refugees. The assignment will be fully based and completed from the each of the locations and will hence require field presence for the duration of the assignment.

- Assist in the implementation of biometric verification procedures as indicated in the guidelines for accounts opening and card issuance. - Provide counselling to, and respond to queries from, asylum seekers and refugees regarding UNHCR's biometric verification procedures for accounts opening and their rights and entitlements.

- Maintain accurate and up-to date records and data related to all individuals verified for account opening.

- Identify persons with specific needs and ensure that they are prioritised during accounts opening.

- Ensure that persons with complaints are referred to the complaints desk for support in a timely manner.

- Draft correspondence and reports relating to biometric verification activities related to accounts opening, when required.

- Provide statistics and draft reports in relation to those who have been biometrically verified, as requested.

- Act as interpreter and translator when needed.

- Perform other related duties as required.

Accountability and Authority



- Good computer skills, particularly in data management.

- Excellent knowledge of English and local language.

- Training in basic principles of international protection.

- Experience in working with UNHCR proGres software.

- Knowledge of another relevant UN language.

Experience Requirements

- Minimum 5 years of relevant job experience.

Education Requirements

- Completion of the Secondary Education with post-secondary training/certificate in Social science, Statistics, Mathematics, Information Technology, or related fields.
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