This job posting expired and applications are no longer accepted.

Regional Technical Support Officer

at Living Goods Uganda.
Location Kampala, Uganda
Date Posted June 12, 2019
Category Computer & IT
Job Type FULL_TIME
Currency UGX

Description

The Opportunity

To provide high quality end user training and IT support on hardware and software plus testing & implementation of new technology related business ideas.

Responsibilities

IT training

Develop job aids/Training material to assist end users/trainees in effective system utilization.
Deliver IT training to end users during the different trainings e.g. in-services, base trainings and TOT
Base training delivery and support
IT project roll-outs

Skills

Solid training experience, e.g., Training of Trainers, QuickBooks POS Training, Android Application
Experience with system monitoring and benchmarking
Customer Care experience
Knowledge of wireless systems and data communications,
Strong computer and research skills
Understanding of the Android operating system
Microsoft Windows OS Administration and Operating systems proficiency
Excellent oral and written communication skills
Willingness to travel across the country for extended periods
Please note that only candidates meeting the minimum qualifications will be considered.

Experience Requirements

2 years+ of work experience in information technology. A minimum of 1 year in a similar position

Education Requirements

BSc in Computer Science, Information Technology, Electrical Engineering or related field