Protocol Assistant

at Regional Service Centre at Entebbe
Location Kampala, Uganda
Date Posted November 6, 2023
Category Management
Job Type FULL_TIME
Currency UGX

Description

Drafts notes verbales, and routine correspondence (congratulations, condolences, apologies, invitations) for signature. Obtains important official documents such as speeches, decrees as required by the Senior Protocol assistant. Organizes and maintains the Centre's Protocol and VIP lists and the filing system. Provides explanation of protocol procedures and working methods to staff and relevant parties. Undertakes any additional assignments requested by the Senior Protocol Assistant.

Competencies
Professionalism: Knowledge and experience in protocol office, budgetary and administrative functions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors' language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed. Client Orientation - Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Education
High school diploma or equivalent is required.

Work Experience
At least five (05) years of relevant experience in protocol services, events management, or related areas is required. The minimum year of relevant experience is reduced to three (3) for candidates who possess a first level degree or higher. Experience working in a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds and programmes) - or similar international organization or non-governmental organization - in a conflict or post-conflict setting is desirable. Experience working in a multicultural and/or international work environment is desirable.