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Program Manager (re-advertised)

at International Rescue Committee (IRC)
Location Kampala, Uganda
Date Posted April 19, 2019
Category Management
Currency UGX


Job Title: Program Manager (re-advertised)

Sector: Program Administration

Employment Category: Regular

Employment Type: Full-Time

Location: Kyegegwa, Uganda

Job Description

Founded in 1933, the International Rescue Committee ( is a world leader in relief, rehabilitation and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working in over 40 countries around the world, addressing both the immediate and lifesaving needs of conflict affected people in emergencies and the reconstruction needs of post-conflict societies.

The IRC began programming in northern Uganda in 1998 in response to mass displacement and devastation wrought by rebel group, the Lord’s Resistance Army. In 2002, the IRC expanded to the remote, conflict-affected region of Karamoja and in 2011, began working with refugees in Kampala and Kiryandongo settlement. Monitoring the influx of South Sudanese refugees at the end of 2015, the IRC began scaling up its response to refugees arriving in the West Nile region. By promoting durable solutions that deliver on the interdependent aims of saving lives, strengthening institutions, and supporting social cohesion, the IRC in Uganda is laying the building blocks for long-term stability and development – bringing people from harm to home. The IRC currently works in 8 districts in Uganda, including Kitgum, Lamwo, Moroto, Amudat, Arua and and Kampala.

The IRC, with Funding from ECHO and SV is currently in the process of expanding its Protection (Protection Rule of Law and Women Protection and Empowerment) program to South Western Uganda – Kyaka refugee settlement in Kyegegwa district. The program is expected to provide life-saving services to conflict-affected and displaced refugee populations including protection and human rights, gender based violence (GBV) suvivors, through a Women’s and Girls’ Centers Refugee and host community women and girls will be provided with a safe space to access case management and psychosocial support and to attend skills-building and socio-economic empowerment activities.

Scope Of Work

The Program Manager will be based in Kyaka, Kyegegwa district and will oversee all aspects of IRC Protection and WPE program in the settlement which includes over all protection Rule of Law, comprehensive GBV response services and prevention interventions to the current humanitarian need. With technical support from the Protection and WPE Coordinator. They will ensure that the goals and objectives of the program are met in a timely and effective manner. Specific responsibilities include overall oversight of service delivery, monitoring and evaluation, professional development and training of national staff, project cycle management of grants and budgets. He/she will provide appropriate mentorship to the teams and promote coordination among the local stakeholders.

Key Duties and Responsibilities

Program design and implementation

Assume primary responsibility for project management and implementation, and ensure compliance with the donor agreement and project proposal, proactively notifying the PRoL and WPE Coordinator if issues arise
Lead project planning, and oversee program implementation and budget expenditures to ensure effective use of resources against planned activities and expected outputs
Participate in the program development and design process through assessments, proposal writing and budget development
Develop and deliver the provision and quality of trainings on general protection, GBV core concepts and other capacity building programs
Develop work, procurement and spending plans for running grants
Communication and reporting

Compile and prepare quality periodic project progress reports, as well as final reports, and feed in other information as required by donors, the Regional Office and the Technical Unit
Prepare quality weekly and monthly reports that meet standards and timelines
Ensure project monitoring and evaluation systems are regularly updated to inform reporting
Ensure proper program and donor visibility in the project sites
Lead data analysis and interpretation exercises with the project team to inform programming and advocacy
Ensure that project teams understand, maintain and follow ethical practices in data sharing and communication with external audiences in line with data protection principles and the Information Sharing Protocol for GBV actors
Human resource development and management

Lead on the recruitment of sector staff in collaboration with WPE, Protection &Rule of Law coordinator, Team Leader and Human Resources Department
Maintain updated job descriptions, conduct interviews, orient new staff to the IRC programs
Provide ongoing supervision, mentoring, training and technical support and guidance to staff, and ensure all adhere to best-practice principles in all aspects of program implementation
Ensure Performance Management System documentation for all staff is in place and followed up regularly
Build staff capacity in work plan development and reporting to ensure accurate monitoring and documentation of activities
Ensure staff understand and follow the IRC way and donor Policies and Procedures
Ensure regular communication with the WPE and PRoL and other internal departments regarding the project’s progress and processes
Identify training needs for staff according to the performance management evaluations and identify appropriate external training that will enhance their skills
Coordination and networking

Ensure effective working relationships with government agencies, donors and partners to ensure adequate representation and collaboration
Represent IRC at regular working group meetings, consortium activities\meetings, reviews, strategic planning; and assist in the preparation of new initiatives for the program
Key Working Relationships

Position reports to: Field Manager

Position directly supervises: Protection Officers, Prevention Officer, Response Officer, Protection Monitoring and Evaluation Officer

Other internal and/or external contacts

Internal: Close coordination with M&E, Finance, HR, and Operations team

External: Close collaboration with consortium partners, local actors (local NGOs, UN agencies, government) and service providers


Strong understanding of case management, psychosocial support and life skills programming to promote survivor healing and recovery
In-depth understanding of the roots cause of violence, human rights abuse, exploitation, GBV, and related international standards, on GBV and other violence and human rights prevention and response strategies
Proven leadership, program management, staff development, planning, analytical, interpersonal, and communication skills
Competency in writing progress and donor reports and proposals; familiarity with UNHCR, ECHO and SV desirable
Excellent communication and analytical skills and ability to present ideas effectively, in both oral and written form
Ability to communicate sensitively and without judgment; good diplomatic and persuasion skills
Ability to use good judgment when making decisions and to take accountability for decisions made
Emotional maturity and stability to resolve conflicts in non-violent way and maintain appropriate boundaries
Good interpersonal skills including ability to gain trust and build relationships
Ability to handle multiple tasks; proven self-initiative and problem solving abilities
High standard of spoken and written English
Good computer skills including Microsoft Excel, Access, Word, Outlook, and Power Point
Be able to work in a stressful setting and adapt quickly to changing environments; and willingness to travel to program sites.

Experience Requirements

Relevant field experience.
Minimum of 3 years field experience preferably working with refugees or conflict affected populations. Specific experience in gender based violence response, human rights or general protection and refugee issues is essential.
At least 2 years’ experience working directly with survivors, victims of violence and abuse, or marginalized individuals

Education Requirements

Master’s degree in Human rights, Social Work, Gender/Women Studies, Public Health, or other appropriate fields.