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Product Test Technician

at Fenix International
Location Kampala, Uganda
Date Posted October 9, 2019
Category Science & Engineering
Currency UGX


Product Test Technician

About Fenix

Fenix International is a next-generation energy and technology company. Our mission is to improve the quality of life of our customers through inclusive energy and financial services. Our flagship product, Fenix Power, is a modular, lease-to-own solar home system financed through affordable installments from just $0.11 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers. To date, Fenix has sold over 500,000 Solar Home Systems in Uganda, Zambia, Côte d'Ivoire, Benin, Nigeria and Mozambique, bringing clean, reliable power for lights, phones, radios, TV and much more to over 2,500,000 people.

In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality.

Job Description

The Fenix International Product Integrity Team is looking for a self-driven, dependable, and attentive Hardware Product Test Technician to join the Fenix Product Integrity team. The ideal candidate will have 1+ years of experience as a hardware technician or working with consumer electronics or a related field. This role will be responsible for ensuring Fenix International continues to supply only the highest quality products to its customers by assisting the development, iteration, and execution of rigorous test plans. The test technician will also work closely with the design and manufacturing teams during the new product development process to validate hardware and characterize performance. They will also support the QA team in performing root cause analysis and investigating issues reported from the field, as well as maintaining documentation and issuing reports.

Key Responsibilities

Test and validate all new Fenix hardware products, document and report results

Investigate and document the root cause of any discovered product failures to assist design and manufacturing teams with quick iteration

Characterize user experience through rigorous simulated customer testing

Assist QA and field teams with issue diagnosis, recreation, and resolution plans


Experience working with consumer electronics, hardware testing, or related

Excellent planning and execution of hardware and firmware test procedures

Rigorous problem solving and scientific test methodology

Excellent communication and documentation skills in English

Experience working with electronics equipment (multimeter, electronic load, power supply, oscilloscope)

Desired Skills

Data analytics and reporting (SQL, Excel, Tableau)

PCB testing, fault investigation

Solar and Li-Ion battery electronics experience

Automated testing design and implementation

Experience Requirements

Firmware or script programming experience (C++, Python, Javascript, or other)

Education Requirements

BS or greater in electrical engineering, mechanical engineering, electronics manufacturing, or related technical field