Operation delivery

Manages and organises integrated process delivery, optimising the use of guidelines and procedures within projects and/or a field office. This related to one or more of the operations supports services: procurement, administration, logistics, IT, legal and/ or HR. Anticipates on delivery challenges to ensure service continuity.
Analysis and reporting

Maintains a management information system to monitor and analyse data on operation support services performance and resources.
Gives input on performance of field of operations to Operations Manager.
Business Development

Assesses support requirements against project objectives and operating environment. Informs on support activities during future project implementation.
Advisory services

Assesses, and advises on the quality of support delivery, against the project needs.
Advises projects on adopting efficient operation services according to guidelines and standard procedures.
Process development

Identifies, proposes and implements organisation and process improvements, in line with the organisation’s needs and requirements and external developments.
Logistics and Procurement

Initiates all procurement of goods and services in line with SNV and donor policies and procedures.
Ensures timely completion of procurement in support of programme implementation in line with SNV and donor policies.
Prepares budgets and planning for the procurement of expendable and non-expendable equipment.
Arranges accommodations for workshops, client meetings and trainings,
Submit sand arrange formal documents (e.g. visa, work permits, custom clearance) and arrange travel arrangements including tickets, transport of personal belongings, utilities and ensure payment, arrange long term accommodations for personnel based on approved travel requests and conform travel procedures.
Inventory & Asset Management

Keeps an update inventory list of equipment, assets and means of transport, and the relevant contracts and leases,
organises equipment and stationary procurements, coordinates maintenance and replacement when required, in consultation with and with approval of the supervisor and conform the given authorisation and (procurement) procedures.
Ensures efficient inventory management systems are in place and ensures that all procured items are accounted for, and quality/quantity controlled in stock reports and asset inventory management systems.
Qualifications

Qualifications

Bachelor’s degree in relevant discipline or higher vocational working & thinking level with relevant work experience of 7 years in operations.
Private sector experience will be an added value.
Good understanding of complex and large-scale procurement of goods and services preferred.
Professional training in procurement, accounting and Information technology is desired.
Proven experience in supporting project planning, reporting and budget management.
A self-motivated person with good leadership, teamwork, coaching, communication, networking, and organisational skills.
Ability to work independently and effectively within tight deadlines.
Advanced proficiency in MS Word, Excel, PowerPoint, and social media.
Excellent written and verbal communication skills in English.