National Quality Improvement(NQI)

at University Research Co.(URC)
Location Kampala, Uganda
Date Posted May 21, 2020
Category Healthcare
Currency UGX


Location: Kampala, Uganda
Vacancy Announcement


Position ID: 4/16/2020
Location: Kampala
Hours: 40 hours
Salary: Commensurate with required experience and qualifications
Reports to: Senior National Quality Improvement Advisor

University Research Co., LLC (URC)
URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication-related to issues like substance abuse, with a particular focus on reaching underserved populations.

URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (

Division & Project Overview:
The Quality and Performance Institute (QPI) is a division of URC that has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.

USAID RHITES NORTH ACHOLI activity is funded by United States Agency for International Development implemented and managed by University Research CO., LLC. The activity provides technical support and assistance to the Ministry of Health and USG implementing partners to institutionalize the Quality Improvement approach with a goal of improving outcomes for the served populations.
Roles and responsibilities.
Develop and implement QI work plans to address priority quality gaps and provide a strategy for national level scale up.
Develop and test tools and guidelines for QI activities and support their roll out through the Ministry of Health structures.
Build the capacity of the IPs, regional, district QI teams to use the QI approach to improve the quality of care.
Coordinate and liaise with the relevant Ministry of Health departments to implement QI interventions for the MoH priority areas.
Evaluate and modify QI strategies in line with RHITES-N, Acholi Activity work plan.
Facilitate peer-to-peer learning sessions, synthesize and document emerging changes.
Document best practices in form of case studies, success stories, abstracts, video clips in addition to the routine monthly updates, quarterly and annual reports.
Guide and facilitate quality data collection to capture process and outcome indicators across partners
Collect, review and manage data from the health facility/community teams, and maintain QI and M&E databases for sites supported.
Perform any other duties as assigned by the supervisor


Demonstratable mentorship and facilitation skills
Having a minimum knowledge of Microsoft Office package (Word, Excel minimum) and the Internet;
good written and oral communication skills
Ability to collect, analyze quantitative and qualitative data, evaluate quality data, and present findings in clear and effective format
Familiar with basic communication technology to manage virtual meetings

Experience Requirements

Adequate knowledge and at least 4 years’ experience of quality improvement
Experience working with PEPFAR supported HIV care and treatment programs
Knowledge and experience of public health systems in Uganda
experiences in conducting training;

Education Requirements

Bachelor’s degree or its equivalent in Medicine, Nursing, Public health, or related field
An advanced degree in Public Health is an added advantage

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