IT Support Engineer

at Q-Sourcing
Location Kampala, Uganda
Date Posted October 18, 2021
Category Computer & IT
Job Type FULL_TIME
Currency UGX

Description

Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

Q-Sourcing Servtec Group is looking for a competent, skilled, and experienced IT support engineer for one of our clients CNOOC Uganda.

Job summary:
Vendor Management to ensure timely delivery of services
Other duties as assigned by supervisor
Qualifications and experience

Bachelor’s degree Informatics, Computer Science, Information Technology, Computer engineering or the related
At least 3 years’ experience in an ITIL compliant environment providing IT support to staff at a reputable organization
Good understanding computer network topologies, LAN,
Good knowledge of Windows Desktop OS
Good understanding of IT service management practices based on ITIL
Knowledge of IT service management tools

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