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IT Infrastructure Support Officer

at Living Goods Uganda.
Location Kampala, Uganda
Date Posted June 12, 2019
Category Computer & IT
Currency UGX


IT Infrastructure Support Officer

The Opportunity

To assist in the support and maintenance of Living Goods IT infrastructure and provide a customer focused service to members of staff and associated third parties


Network Administration

Deliver Optimal services over the network. Rectify network and system failures.
Implement the delivery of network connections to various locations in branch offices and continuous monitoring of the entire network
Maintain centralized documentation of all network system changes and inventory of all such systems


CCNA/Comptia A+/Comptia Network+ or related
Solid training experience, e.g., Training of Trainers, QuickBooks POS Training, Android Application
Experience with system monitoring and benchmarking
Customer Care experience
Knowledge of wireless systems and data communications,
Research skills
Understanding of the Android operating system
Microsoft Windows OS Administration and Operating systems proficiency
Excellent oral and written communication skills

Experience Requirements

2 years+ of work experience in information technology. A minimum of 1 year in a similar position

Education Requirements

BSc in Computer Science, Information Technology, Electrical Engineering or related field