IT Channels Supervisor

at Opportunity Bank
Location Kampala, Uganda
Date Posted January 10, 2019
Category Computer & IT
Job Type FULL_TIME
Currency UGX

Description

IT CHANNELS SUPERVISOR

Kampala

__Description:__ The Officer, IT Channels will support Bank’s electronic products and services through development, testing and deployment of the products, easing the process of banking thus improving on the overall performance using the available technologies.

__Key Duties and Responsibilities: __

a) The jobholder will maintain optimum system uptime figures for Ebanking, Mobile Banking and other digital platforms
b) Oversee daily backup of the channels and ensure the backups are usable.
c) Provides prompt, efficient, quality service to end-users;
d) Provides prompt and professional support for ALERTS, ATM, and E-banking, Mobile Banking and any other digital platform the Bank will take on.
e) Enhance his understanding of all electronic banking systems and related applications on a day-to-day basis through practice and self-driven learning;
f) Acts to minimize operating costs by resolving all possible Payments system faults locally (in-house) without need for escalation to Group IT or Vendors;
g) The jobholder will also test and implement all electronic banking payment systems implementation requests;
h) Adheres to bank Group IT standards and procedures in performing duties.

Skills

Nil

Experience Requirements

Nil

Education Requirements

- Bachelor’s degree in in computer science, engineering or relevant field or related field. Master’s degree in information technology or a technology-related discipline preferred
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