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IT Associate

at Q-Sourcing
Location Kampala, Uganda
Date Posted November 17, 2019
Category Computer & IT
Currency UGX


IT Associate

Q-Sourcing Limited is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Rwanda, Tanzania and South Sudan.

On behalf of our client in the banking industry, we are looking for a competent IT Associate capable of providing IT support, implementation, administration and maintenance of the Bank’s IT network infrastructure and telecommunication systems.

Duties and Responsibilities

Provide end user technical support to members of staff at the branch.
Document desktop problems and resolutions for future reference.
Perform hardware installations and maintenance of servers, Virtual Private Networks (VPN) Network cabling, Video Conference Facilities, Communication systems, Wide Area Network (WAN), Internet Connectivity and other related Systems.
Assist in procurement of required hardware and software for the branch.
Processing of invoices for IT related services
Inventory management for hardware including Servers, Workstations, Printers, Telephone End-point Devices and Laptops


Good knowledge of TCP/IP and related protocols such as DHCP, WINS, DNS, SMTP, POP3, and SNMP
Ability to communicate and function in a culturally diverse environment and change oriented setting;
Excellent verbal and written communication skills in English.
Willingness to travel and to work long hours where required in order to achieve the Bank’s objectives;

Experience Requirements

Minimum of 5 years working experience in a modern IT environment preferably in a multicultural environment
Experience of networking equipment and systems including Cisco

Education Requirements

Relevant bachelor’s degree from a recognized university