Vacancies
CLOSING DATE: 29TH -SEP-2023

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Type of Contract Full-time Employee
Job Title IT Assistant (2)
Reports to IT Officer
Location Kampala
Job summary Plan, repair, maintain and support information technology infrastructure as well as the implementation of ROM Information Technology Policy among the ICYD activity team
Responsibilities and duties 1. Maintain System Security, manage and monitor user access control & rights, in line with the ROM IT policy and operation guidelines
2. Monitor Network performance, detect, diagnose, and repair problems in line with the ROM IT policy, operation guidelines and best practices.

3. Regularly backup all data, systems, and databases.

4. Maintain appropriate logs and inventories of all IT equipment, consumables, servicing and repairs.

5. Install, monitor and maintain software and hardware of the ROM.

6. Test new equipment, applications and provide feedback.

7. Maintain workstation server and IT equipment through system diagnosis, preventive maintenance, and upgrade of systems in line with ROM IT policy and operation guidelines.

8. Support and observe the safeguarding culture of ROM, regularly documenting and reporting identified and potential safeguarding issues; Ensuring health, safety, and security in your area of operation, as you promote the vision, mission and the values of Reach Out Mbuya.

9. Any other duties assigned by the immediate supervisor

Qualifications, Skills and Experience · A Bachelor’s degree in Information Technology, Computer Science, Information Systems, or Computer Engineering.
· A minimum of 2 years of experience supporting IT function in a busy organization preferably under PEPFAR/USAID programs.

· Knowledge and experience in the use of various operating systems, information security and web management are key.

· Demonstrate good communication skills and be self-driven