Domain: Administrative Support
Type of contract: Regular position
Experience: Less than 2 years
Age: 23- 28years

Candidate Profile Qualifications/Experience required
• Bachelors’ degree in any related field
• Minimum of one (1) years’ experience in managing a reception and customer service.

Activities Main Objective
• The Front Desk Administrator is the first point of contact for guests and customers that visit the Private healthcare facility. They are responsible for the smooth running and coordination of the front desk operations.

Roles & Responsibilities
• Greet and welcome guests that come to the office premises in a friendly & professional manner.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Direct Clients to the appropriate Person and office as per the defined procedure.

• Answer, screen, and forward incoming phone calls.

• Ensure the reception area is tidy and presentable, with all necessary stationery and material. • Provide basic and accurate information about the health facility in person and via phone/email.
• Receive, register, sort and distribute daily mail/deliveries/documents.
Receive, Register, sort the registration of patients clearly and efficiently.
• Perform other clerical receptionist duties such as filing, photocopying etc.
• Performing ad-hoc administrative duties.
• Provide excellent customer service.

REQUIREMENTS
• Proven experience as a front desk representative.
• Familiarity with office machines
• Proficient in English ( oral and written)
• Excellent IT knowledge
• Bubbly personality
• Confident