Our core values of people-centeredness and respect, equity and equality, and diversity and inclusion, are fundamental to who we are, and what we do. This is reflected in our vision and mission, and strategy, which sets out our aspirations and commitments as our compass towards 2030.

For more information on our operations in Uganda and SNV visit our website: www.snv.org

Overview of the Position

The Deputy Country Director is part of the Country Management Team (CMT) and is responsible for developing and directing operational support services in the country to ensure the availability and function of Procurement, Administration, Logistics, IT, Security & Safety, Legal, Risk and compliance, HR and to fully support SNV’s country operations.

S/he works closely with the Country Director to ensure timely and compliant implementation of procurement and contracting, IT, security & safety, administration, HR and logistics operations. As a member of the CMT, s/he is responsible for the timely reporting of departmental activities. The Position is responsible for ensuring the country and project teams are compliant to SNV’s policies and procedures, legal, tax and donor contractual requirements, and ensures oversight of country governance, compliance, risk as well as contracting and procurement and country logistics practice.

Job Description

Country operational delivery

Oversees the management of operations in Kampala and four regional and five satellite offices.
Ensures effective operations of all administrative and operational functions, compliance (internal and external) in the SNV offices and effective support to all the projects. This includes safe and reliable logistics and fleet management, procurement, asset management, inventory and warehouse management, ICT support and legal.

Ensures integrated process delivery, optimising the use of guidelines and procedures within projects and/or a field office, and anticipates delivery challenges to ensure service continuity.
Informs internal units and projects regularly on operations and support progress and helps to ensure that the country is aligned to the SNV Code of Conduct/integrity.
Procurement and Contracting

Manages oversight of the procurement and contracting team for the country.
Supports the team to develop and maintain the infrastructure within which country team procurement and contracting processes take place in accordance with donor and corporate standards.
Provides advice to relevant stakeholders to support efficient and compliant procurement and contracting.
Supports contracting and procurement processes for country.
Reviews all contracts and agreements.
Government Liaison

Focal point with management oversight of government relations and operational approvals at national and regional levels.
People and leadership

Oversees implementation of HR policies in the country in consultation with the Human Resources Manager that guide, lead, inspire, develop, and motivate the workforce.
Appraises performance and creates resource estimation based on forecast in order to attract and recruit.
Provides support to HRM and works on talent pool development.
Leads and manages the HR, administration, and operations and procurement teams.
Appoints sufficient quality and quantity of resources, to ensure goals can be realised. eHIm8np B2LtMv
Guides, leads, develops, coaches and motivates team members and creates resource estimation based on forecast in order to attract and recruit. Where applicable, procures consultants.
Develops and innovates work methods and procedures within the available budgets and the SNV HR Policy.
Risk Management

Serves as the liaison to legal counsel, provide guidance to the Country Director and Country Manager Team on matters related to tax, insurance, labour laws, and business processes.
Security & Safety Management

Acts as the Country Security Focal Point (SFP)
Develops and operationalizes the Security Management Plan and guide the Risk Management Team to ensure the implementation, accuracy, and relevance of security planning.
Monitors the safety and security environment, analyse context, report incidents, provide briefings, and support the security management of the country.
Qualifications

A seasoned professional with a Master’s degree in a relevant discipline, such as operations/logistics management, public management, or international development with a combination of Management/Human Resource Management

Proven track record with over 10 years in leadership positions of which at least 8 years in managing professional teams. Solid management experience of donor compliance, organisational risk management, contracting and procurement, project execution processes and security management.

Experience in project based organisational models with multiple financing sources is desirable.

Clear communicator including writing skills in English. A strong, insightful and influential leader who can drive processes in a decentralised, matrix environment. Ability to operate at different levels and to translate strategy into action. Strong people skills and willingness to provide hands-on support when needed. Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success. High integrity and openness combined with commitment to good governance. Willingness to travel to regional offices.

Additional requirements:

Direction: In a management role, ensure that fellow workers attain agreed objectives. Be direct and vigorous in the interaction. Have authority over others.
Result orientation: Undertake actions with effort, energy and tenacity, aimed at the achievement of objectives and concrete results.
Vision: Have an image of future developments and see the opportunities for the organisation for taking advantage of these.
Organisation sensitivity: The capability of sensing what is going on in one’s own organisation. Have an understanding for the interests and feelings of others.
Decisiveness: Be able to act quickly and decisively, even if the alternatives are unclear.
Integrity: Generating confidence and displaying integrity in contact with others. Treating others fairly and in a consistent way by keeping high ethical standards and by doing so contributing to the trustable corporate image of the company.