Closing date October 31, 2023

More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Viamo believes that information is power. We connect individuals and organizations using digital technology to make better decisions.

Having reached more than 35 million people in 2021 and with more than 4 million monthly active users, we have our eyes on our goal of reaching 100 million monthly active users by 2026.

We provide organizations with the digital solutions and expertise to meaningfully engage their target audiences on the mobile devices they already have. We do this by disseminating actionable benefits in the form of digital campaigns, digital training, and the Viamo platform - a toll-free gateway to the world with no internet connection required. We also use digital surveys to gather feedback and collect lean data to hear from the people you serve and to support operational decision-making.

About the role

You will be our representative in Uganda and a passionate leader within the Digital for Development movement. Your role is to drive impact, leading the development, sale, and launch of innovative and effective digital engagement campaigns that address some of the most intractable development challenges. You will ensure that every large development sector organization knows about Viamo’s latest solutions and you will supervise the delivery of Viamo’s work on our projects. Read more about Viamo’s suite of solutions here.

What does success look like

Impact: We measure unique individuals who meaningfully engage with our services and we track the behaviour and frequency of these interactions.
Bookings (In-country sales): We measure our success in a market by the number and financial value of new sales opportunities generated and contracts signed.
Revenue: We measure the value of contracts acquired in each market and we track the timely and quality implementation of these projects.
Key Responsibilities

Take the lead in creating impact and ensure that all Viamo staff are passionate and committed to creating impact through mobile
Drive growth through in-country sales. You will lead the sale of Viamo's solutions in the development sector by proactively identifying prospective clients while also tracking and responding to RFPs with high quality proposals and budgets.
Work with development sector partners to design and launch effective mobile engagement projects; this includes building relationships, co-designing projects, preparing budgets and establishing Viamo as a digital thought leader.
Delight our partners with quality, timely execution of program deliverables.
Supervise the management of the Viamo Platform (3-2-1 Service), expanding content available, developing strategic partnerships to ensure sustainability and increase impact for end users.
Manage relationships with Mobile Network Operators to ensure the infrastructure and agreements are in place to connect with all mobile phones in the country.
Represent the organization to national government agencies and ensure organizational compliance with national regulatory bodies.
Spend at least 60% of your time on sales, with an approximation of ~15% on implementation, 15% on managing the Viamo Platform, 10% on finance and administration)
Key Performance Indicators

● Impact: number of monthly active users and monthly user benefits on the Viamo Platform.

● Bookings (In-country sales): Margin value of contracts signed.

● Revenue: Execution & invoicing of program deliverables

Team and Reporting Structure

Reports to: Regional Director for East Africa
Line manages: One Research Program Manager, one Viamo Platform Manager. Dotted supervision of one Program Manager and one Finance and Administration Officer.
Profile

required

Experience of 8+ years in any combination of: social enterprise, INGO, Mobile Network Operator, ICT4D/ Digital for Development, donor or international implementer
Entrepreneurial mindset and proven experience in co-developing ideas with partners, strong workshop facilitation skills, and experience in design thinking approaches
Proven business development skills, proposal writing and partnership building with a history of collaborative project development and submitting winning applications
Measurable team management experience, including strong intercultural sensitivity, and a passion for unleashing the potential of your colleagues
Project management experience, including reporting and budgeting; experience implementing USAID and other large donor--funded projects desirable
Excellent problem solving and interpersonal skills
Demonstrated self-management, skills, adaptability and resourcefulness
Excellent written and oral communication skills in English. Luganda is highly desirable.
Experience living and working in Uganda or other countries in East Africa.
Compensation Philosophy

Compensation at Viamo comprises a mix of a base gross salary plus variable compensation earned on each contract signed.