Communication Officer

at World Health Organization (WHO)
Location Kampala, Uganda
Date Posted June 2, 2023
Category Media, Communications & Writing
Job Type FULL_TIME
Currency UGX

Description

The objectives are to lead the development of the communications strategic and operational plans, drive prioritization and‘right size' effort with expected impact for WHO; position WHO as the authoritative and trusted voice on health at the global level through working with technical departments to develop strategies to amplify WHO's normative work; lead WHO media outreach, incl. crisis/ emergency communication with input from technical departments as well as across all 3 levels; drive all communicationto the general public as well as responding to media enquiries; lead on global advocacy (e.g. health campaigns, public health information, donor visibilityfor resource mobilization); provide digital global production capacity & expertise to support all levels of the organization.

DESCRIPTION OF DUTIES

The incumbent, being the communication and advocacy focal point, will report to the External Relations Officer in the Country office and under the overall guidance of the WHO Representative in the Country office. She/he will collaborate with the Regional Communications Team. The officer will collaborate with relevant technical officers in the Country to agree on best tactics to advocate WHO's work, goals and achievements. The incumbent will also liaise with a broad range of officials from the press and media, partner organizations and institutions, target audiences, and official representatives from the national authorities to obtain information and, as necessary, provide advice on communication opportunities. The first line responsibility involves promoting effective communication strategies, developing communications products and establishing press/media networks.
Develop and implement communications strategies and plans which include a timeline of key communications products.
Identify subjects/stories of interest pertaining to WHO efforts at the country or regional level to develop communications products such as feature stories, press releases and social media posts.
Work together with WHO Country Office and the Regional Communications Team to conceptualize a set of new advocacy documents to inform stakeholders and the public about WHO's work; co-develop, as relevant, high quality media tools, including audio-visual, photographic and printed materials, television and radio programmes, multimedia presentations, social media, videos and press releases, bulletins etc., to promote WHO's and Donor's visibility, achievements and success stories.
Liaise with the press/media to advocate and disseminate information on WHO work as well as relevant events such as WHO campaigns, meetings, and other events. Organize interviews and filming and video documentation opportunities to support high visibility of WHO achievements through television, radio and newspapers, etc.
Manage the development and maintenance of content for the country website and social media platforms, in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach. Critically review and improve contents.
Prepare communication and advocacy products and statements to be used by the External Relations and Management team in convincing and encouraging donors to rapidly fund the overall health sector response to affected populations.
Collaborate with all relevant actors, including regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and prepare communication campaigns on specific topics.
Represent the WHO Country Office (WCO) in the UN Communication Group and provide appropriate technical support as required.
Organize advocacy events, press interactions and meetings to increase the visibility of WHO and knowledge about the work of the WCO;
Support Ministry of Health (MoH) public communications during key health events including health emergencies, through the development of talking points, speeches, press releases, press statements and other media products.
Supervise the Communications Team.
Perform any other communication specific related duties, as required by the functional supervisor. Results/Expected Outputs --> Communication plans developed. --> New advocacy documents to inform stakeholders and the public about WHO's work conceptualized. --> Website and social media managed and updated. --> Capacity of the WCO team, governmental counterparts, Implementing Partners (IPs) is developed through coaching, mentoring and on-the-job training. --> Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment.
REQUIRED QUALIFICATIONS

Education

Essential: Essential: A first university degree in communication, journalism, political science or international relations or related field from an accredited/recognized institute.
Desirable: Desirable: Formal qualification in public health; Courses in communication techniques such as graphic design, visual language and in the use of social media. Training in risk communication is an asset.

Experience

Essential: Essential: At least 2 years of professional work experience at the national and international level, in external communications. Proven experience in writing engaging communications materials.Experience in using graphic design and video editing tools as well as global email drafting tools (Adobe Premiere Pro, CANVAPro, Populo, mailchim).
Desirable: Desirable: Prior working experience with WHO/UN or with an international nongovernmental organization; experience in organizing advocacy campaigns and experience in managing publishing processes. Proven experience in writing advocacy documents. Proven experience in taking photographs or filming video which are of professional quality.

Skills