Title: Sponsorship Specialist Div/Dept: Global Operations L ocation: Uganda Country Office R eporting Relationship: Sponsorship Manager

summary The position is responsible for providing technical and administrative support for sponsorship in support of its goals and objectives, providing a transformative giving experience for donors and a positive sponsorship experience for children and their families . He/she ensures that the sponsorship systems and processes are managed according to policies and standards and that sponsorship database information is accurate, up-to-date, and utilized for management decision making. Supports in the compliance by partners in time and content of sponsorship correspondence, communications, and products. Also critical to the position is the capability to generate in the internal process of the CO all the required sponsorship communications for the appropriate stakeholders. Works to develop in others the capacities and accountability for the delivery of sponsorship requirements and seeks to integrate actions and plans with program strategies.

DUTIES/RESPONSIBILITIES

Technical Support Assures that partners receive effective guidance and orientation on technical aspects of sponsorship such as enrolment management, new pilot initiatives, awareness raising methodologies for families, and the overall sponsorship management of correspondence and communication processes and cycles etc. Responsible for the dissemination of best practices across partners.
Capacity Building Improves the awareness and knowledge of staff in sponsorship matters to assure that CO is adequately supporting our donor engagement strategy. Works to improve the competencies of partners to develop and implement a meaningful sponsorship approach which is of value for families and children and responsive to donor perspectives. Identifies training needs and develops methodology and plans for their implementation. Onboarding for new partners and refresh/update of training of active partners will be continuous.
Sponsorship Quality and Data management. monitor and track timely and quality of sponsorship operations and data in line with the standards and policies. work closely with Sponsorship Officers and local partner to conduct regular sponsorship and data reviews to assess compliance to sponsorship SOPs and support them to fix any quality gaps identified. Ensures that all audit recommendations are implemented, and communities are always prepared for any audit. And provide support to CO and Local Partners to ensure compliance to data protection and disclosure requirements.
Coordination and integration Coordinates with other Country Office function areas in order to maximize sponsorship collaboration efforts in the field and in the Country Office itself with the purpose of implementing an effective use of time and effort that is dedicated to sponsorship tasks and activities as well as its integration with program initiatives. Manage and coordinate sponsor visits to include itinerary preparation, logistics, supervision and development of sponsor visit report.
Ensure child monitoring and benefit tracking : Work with the Local partner staff to ensure quality and periodic monitoring of all enrolled children in all communities is done as stipulated in the sponsorship policies and procedures and action is taken for children identified with issues or not in the community. Provide support to Local Partners to ensure child visitation data is utilized to improved on Programming for the well being of children.
Quota management: Oversee the management of CO enrolment quota by supporting local partners to ensure they maintain their respective child enrolment quota within CO approved limits. Work closely with them in incidents of large enrolment requests from alliance offices in accordance with the sponsorship SOP.
Performance Management (M&E) Provides support/analysis on sponsorship performance information for program and management action and decision making. Participates in key activities/events; sponsorship related processes and events to review the quality of sponsorship monitoring and reporting systems, tools; practices and processes. Coordination is also achieved for implementation of M&E level 1 and 2 exercises to contribute to continuous sponsorship awareness on the well-being and rights of enrolled children and promote greater program integration efforts.
Knowledge Management and Learning Develop learning and knowledge products in the area of sponsorship that meet standards and enable organization-wide learning and sharing by documenting approaches, project and program designs and lessons, case studies and other knowledge products. Seek and leverage existing knowledge products in order to increase efficiency and effectiveness
Child Safeguarding : Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct yourself in a manner consistent with the Child Safeguarding Policy
QUALIFICATIONS/EXPERIENCE
3-5 years progressive work experience with children and youth in child development administration in an international not-for-profit environment.
Experience working in a child sponsorship organization with a good understanding of the sponsorship operations and workflows.
Demonstrated experience in handling information and data base system.
Experience in design and facilitation of training programs.
Strong interpersonal communicative skills: ability to work and communicate with employees of all levels.
Ability to work with and influence teams in matrix organizational settings.
Above average computer proficiency in database systems and general office software applications (i.e., Word, Excel, Outlook); and
Familiarity with process-oriented operations and workflows, well as with policies and standards.
High degree of problem-solving skills and autonomy
Excellent organization and prioritizing skills - ability to handle and perform in fast-paced, multi-task en